At Lumina Behavioral Health, we are committed to protecting the privacy and security of all individuals and families we serve. This Notice of Privacy Practices explains how we collect, use, disclose, and safeguard personal and health information in compliance with HIPAA (Health Insurance Portability and Accountability Act) and other applicable laws. By using our services, you acknowledge that you have read and understand this Privacy Notice.

Our confidentiality policy ensures that all data collected through our programs, including Outpatient, Intensive Outpatient (IOP), Partial Hospitalization (PHP), Residential Treatment, Detox, Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and Mindfulness-Based Therapy, remains secure and private. However, there may be instances where we are legally required to disclose certain health information, such as court orders, or serious threats to health and safety. We strictly follow HIPAA guidelines and have policies in place to ensure patient rights, including access to health records, amendments to medical information, and restrictions on certain disclosures.

To maintain confidentiality, we implement secure electronic health records (EHR), encryption protocols, restricted access, and regular security audits to prevent unauthorized access. We do not sell, trade, or share personal data with third parties for marketing purposes. Any information shared is strictly for treatment coordination, billing, or healthcare operations with authorized personnel, insurance providers, or legal authorities as required by law. Patients have the right to request a copy of their health records, correct inaccuracies, and control how their information is used. If a data breach occurs, we follow HIPAA regulations to notify affected individuals and take corrective measures.

In addition to safeguarding health information, we also protect website and email privacy. We may collect basic user data, including name, email, and phone number, for appointment requests or inquiries, but this information is never shared without consent. Our website may use cookies to improve user experience; however, users can manage their preferences in browser settings. External links provided on our website are for informational purposes only, and we are not responsible for third-party privacy policies.

If you believe your privacy rights have been violated, you can file a complaint with Lumina Behavioral Health’s Privacy Officer or the U.S. Department of Health & Human Services (HHS). We will not retaliate against any individual for filing a privacy-related complaint. If you have any concerns regarding your health information, privacy rights, or website data security, please contact our Privacy Officer at +1 (973) 610-4974.

At Lumina Behavioral Health, we value your trust and are dedicated to protecting your personal and health information while delivering high-quality behavioral health services. Your privacy is our priority.